The guide for our trip was fantastic (? Yukiko - sorry can't remember her name). She was very knowledgeable, friendly and ever so helpful. We could not go to station 5 because of the weather so we stopped at a car park at the foot of Mt Fuji. This was a waste of time, it was very cold and windy there and because your were so close to the mountain, you did not get a good view at all. We would have been better going to the next town or Mt Hakone earlier and spending more time there instead. The trip was very good otherwise.
Sorry I should not have rated the lodgings as this is not applicable for this trip