The tour guide, Yuki, was excellent. Very personable, knowledgeable and professional. The driver was very skilled and professional in particular dealing with the the heavy traffic in Tokyo on the return journey.
I suggest the order of the activities be changed. The Shirato Falls was third on the list of places but by the time we arrived, much of the town was closed including the famous ice cream store so we couldn't try this. Also, more time in Oshino, which had plenty of stores that were open for business, may be a good idea. Perhaps swapping the order of these two locations on the itinerary could be a worthwhile idea.