I was very happy to find a tour that made it easy for me to see Takayama and Shirakawago without much hassle. I liked it even better when the deal could be carried out even if there was only one reservation. The company made me easy for me to reserve online and helped to make sure I had the information needed to reach the departure point. The bus departed on schedule. The staff members were caring. The tour guide was adorable - he was shy and avoided eye contacts and swing his body often when he talked to us all. Too cute. I liked the lunch buffet and was happy that the price was included in the tour package. Generally, I was a happy customer.