ANA Crowne Plaza Hotel Kumamoto New Sky ANAクラウンプラザホテル熊本ニュースカイ

Reviews of ANA Crowne Plaza Hotel Kumamoto New Sky

Total Score

3.9Based on 52 reviews

These reviews are written by JAPANiCAN.com customers after their stays.

Score breakdown

Room : 4.3 Service : 4.3
Food : 3.7 Hot Springs/Baths : 3.2
Location : 3.8 Access : 3.8

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PQ

Mr. / 50-59 / Singapore

Family with Older Children

5.0
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : -
Location : 5.0 Access : 5.0
Reviewed 17 Dec 2015


Hotel staff were very helpful and patience. They helped us with the last minute transport arrangements to Kurokawa Onsen.

Zoe

Ms. / 30-39 / Taiwan

Family with Young Children

4.8
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : -
Location : 4.0 Access : -
Reviewed 22 Feb 2018 Stayed 16 Feb 2018 Meals No meals
Room Type Twin room
Plan Kumamon Concept Room Plan


We stayed in KUMAMON theme room. It's lovely.
Nice staff, good service and Good food. If you drive your own car, there is a parking lot next to hotel which is good!

ESBY

Mr. / 50-59 / Hong Kong

Married Couple

4.3
Room : 4.0 Service : 5.0
Food : 4.0 Hot Springs/Baths : -
Location : 4.0 Access : -
Reviewed 13 Mar 2017

Switzerland

Group

4.2
Room : 5.0 Service : 5.0
Food : - Hot Springs/Baths : 3.0
Location : 4.0 Access : 4.0
Reviewed 14 Nov 2011

JPZ

Ms. / 40-49 / Thailand

Family with Older Children

4.0
Room : 4.0 Service : 5.0
Food : - Hot Springs/Baths : -
Location : 3.0 Access : 4.0
Reviewed 11 Jul 2017


Very helpful staffs

wai

Mr. / Under 20 / Hong Kong

Married Couple

4.0
Room : 5.0 Service : 4.0
Food : - Hot Springs/Baths : -
Location : 3.0 Access : 4.0
Reviewed 25 Oct 2015


good hotel

Itsbernie81

Hong Kong

Group

3.8
Room : 4.0 Service : 4.0
Food : - Hot Springs/Baths : -
Location : 3.0 Access : 4.0
Reviewed 14 Apr 2012


Quiet location; abt. 20 mins walk from restaurants and nightlife (5 stops away via streetcar) and a little less for Kumamoto Castle. Nice new rooms with views of the river. Skybar was not open when we stayed; a bit disappointed.

Avion

Ms. / 40-49 / Hong Kong

Family with Young Children

3.8
Room : 4.0 Service : 3.0
Food : 4.0 Hot Springs/Baths : -
Location : 4.0 Access : 4.0
Reviewed 15 Jul 2016


It was so excited to live in a Kumanon design room with lots of kumamons! The kids loved to play with them so much. The kumamon souvenirs were lovely too.

VIVI

Ms. / 50-59 / Hong Kong

Family with Older Children

3.0
Room : 4.0 Service : 3.0
Food : - Hot Springs/Baths : 4.0
Location : 2.0 Access : 2.0
Reviewed 03 Jan 2018 Stayed 25 Dec 2017 Meals No meals
Room Type Twin room


Appreciate the hotel’s effort to provide its customers choice of pillows & sleep advantage package. Even though the room is typical Japanese hotel room & its window are small, but they compensate them with its cleanliness & sleep advantage package.

Cooper

Mr. / 40-49 / Hong Kong

Married Couple

3.0
Room : 3.0 Service : 3.0
Food : 3.0 Hot Springs/Baths : 3.0
Location : 3.0 Access : 3.0
Reviewed 03 Oct 2017 Stayed 26 Sep 2017 Meals No meals
Room Type Twin room
Plan Kumamon Concept Room Plan


Booked the Kumamon themed room, they bring us to a standard room, waited another 10 mins to rectify.
The Kumamon dolls in the room look very old, seems they were never washed. The shower curtain is old too.
The desk and chair block the room path when use.

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