Mitsui Garden Hotel Ginza Premier 三井ガーデンホテル銀座プレミア

Reviews of Mitsui Garden Hotel Ginza Premier

Total Score

4.4Based on 71 reviews

These reviews are written by JAPANiCAN.com customers after their stays.

Score breakdown

Room : 4.2 Service : 4.6
Food : 4.0 Hot Springs/Baths : 4.5
Location : 4.6 Access : 4.3

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s&k

Mr. / 60+ / Australia

Married Couple

4.2
Room : 4.0 Service : 4.0
Food : 4.0 Hot Springs/Baths : -
Location : 5.0 Access : 4.0
Reviewed 04 Apr 2019 Stayed 29 Mar 2019 Meals Breakfast only
Room Type Double room


Large business hotel catering for international guests. Service on the front desk was good, especially the concierge who were particularly helpful but check in process was disorganized. Breakfast staff were not very welcoming and the restaurant floor and some of the elevators were not clean or well maintained. This was particularly noticeable in Japan where everything is usually pristine. Good location close to shopping, stations and restaurants. Room was compact but well laid out.

Barnard G

Mr. / 30-39 / United Kingdom

Couple

5.0
Room : 5.0 Service : 5.0
Food : - Hot Springs/Baths : -
Location : 5.0 Access : 5.0
Reviewed 31 Mar 2019 Stayed 29 Mar 2019 Meals No meals
Room Type Other


1 night stay using Japanican discount code. Pleasant hotel, quite busy at checkin time but very efficient staff and luggage storage was straightforward. Excellent view from room, very clean, excellent bathroom. Quick checkout and was able to print boarding passes via hotel laptop.

Max

Mr. / 20-29 / United States of America

Solo Traveler

5.0
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : -
Location : 5.0 Access : 5.0
Reviewed 14 Nov 2018 Stayed 08 Nov 2018 Meals Breakfast only
Room Type Double room


Very high class hotel just a few hundred feet from all the major Ginza shops. The staff was very attentive, breakfast was diverse and excellent, and the view was well worth the price of the corner room. Its a hotel that makes you feel comfortable and important.

Deepak

Mr. / 40-49 / United Kingdom

Solo Traveler

4.2
Room : 3.0 Service : 4.0
Food : 5.0 Hot Springs/Baths : 3.0
Location : 5.0 Access : 5.0
Reviewed 06 Aug 2018 Stayed 02 Aug 2018 Meals Breakfast only
Room Type Single room
Plan 2 to 6-Night Stay Discount


Great food but the rooms are really small

jack-san

Mr. / 60+ / United States of America

Couple

5.0
Room : 5.0 Service : 5.0
Food : - Hot Springs/Baths : -
Location : 5.0 Access : 5.0
Reviewed 25 May 2018 Stayed 09 May 2018 Meals No meals
Room Type Twin room
Plan 60 Day Early Bird Discount

YC

Ms. / 40-49 / United States of America

Other

1.0
Room : 1.0 Service : 1.0
Food : - Hot Springs/Baths : -
Location : 1.0 Access : -
Reviewed 24 Apr 2018 Stayed 07 Apr 2018 Meals No meals
Room Type Double room


I paid top dollar because I wanted to have a room with good view(advertised on the hotel's website)for my kids' first Tokyo trip. This hotel failed on every aspect. The staff gave me the worst room in the whole hotel(lowest floor room with no view) Even after I complained to their manager, I got the careless attitude from the staff indicating this hotel did not care what a female traveller was complaining about. The hotel lobby was so noisy thanks to tourists from certain country that I coud not hear what the front desk staff was talking about. I go to Japan every 2 months so I know this country well. And this hotel staying experience for sure is the worst.

Great for a business trip

Mr. / 20-29 / Canada

Solo Traveler

4.0
Room : 4.0 Service : 4.0
Food : 4.0 Hot Springs/Baths : -
Location : 4.0 Access : 4.0
Reviewed 04 Apr 2018 Stayed 28 Mar 2018 Meals Breakfast only
Room Type Twin room
Plan 2 to 10-Night Stay Discount


Stayed here on a business trip for 2 nights. Room was a little small, but to be expected in Tokyo. Room was clean with plenty of amenities in the washroom. Had breakfast included in our rate, it was ok and had a bit of everything.

angie

Ms. / 40-49 / Thailand

Couple

3.5
Room : 3.0 Service : 3.0
Food : - Hot Springs/Baths : -
Location : 5.0 Access : 3.0
Reviewed 30 Nov 2017 Stayed 12 Nov 2017 Meals No meals
Room Type Twin room


clean but no fitness is not good.. with the price

Miguel

Mr. / 40-49 / Spain

Family with Young Children

4.3
Room : 4.0 Service : 4.0
Food : - Hot Springs/Baths : -
Location : 5.0 Access : 4.0
Reviewed 11 Apr 2017


Hotel bien localizado en Tokio y bio en comunicado con el aeropuerto de Haneda. A un paso de la calle principal de Ginza, llena de tiendas y restaurantes

seb

Mr. / 40-49 / France

Couple

5.0
Room : 5.0 Service : 5.0
Food : - Hot Springs/Baths : -
Location : 5.0 Access : 5.0
Reviewed 30 May 2016


Best location. Small room but good price for Tokyo. Reception desk is at 16th floor. You are sure you will get a amazing view from any room.

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