The Lake View Toya Nonokaze Resort ザ レイクビュー TOYA 乃の風リゾート

Reviews of The Lake View Toya Nonokaze Resort

Total Score

4.5Based on 934 reviews

These reviews are written by JAPANiCAN.com customers after their stays.

Score breakdown

Room : 4.7 Service : 4.5
Food : 4.3 Hot Springs/Baths : 4.6
Location : 4.7 Access : 4.3

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AK

Mr. / 30-39 / Singapore

Family with Young Children

4.7
Room : 4.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : 4.0
Location : 5.0 Access : 5.0
Reviewed 20 Jun 2019 Stayed 06 Jun 2019 Meals 2meals per night (dinner, breakfast)
Room Type Japanese/Western-style room


The best part of this hotel is the good food they serve for both dinner and breakfast, the service was good too, and very children friendly. All the rooms with good view of the lake, and it was clean, size may be on the smaller side but it was still comfortable. Onsen was good, but not amazing.

Happy family

Ms. / 40-49 / Singapore

Family with Older Children

4.2
Room : 4.0 Service : 4.0
Food : 4.0 Hot Springs/Baths : 5.0
Location : 4.0 Access : 4.0
Reviewed 17 Jun 2019 Stayed 09 Jun 2019 Meals 2meals per night (dinner, breakfast)
Room Type Twin room


Great location and nice view, one of the nicest hotel during my 12 days stay in Hokkaido.

KFC

Mr. / 30-39 / Hong Kong

Family with Young Children

4.8
Room : 5.0 Service : 5.0
Food : 4.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 27 Apr 2019 Stayed 15 Apr 2019 Meals 2meals per night (dinner, breakfast)
Room Type Suite


Excellent hotel with great room and services. Buffet dinner and breakfast are all very good. Outdoor hot bath at 9/F offers a magnificent view of the lake

Beeh

Mr. / 30-39 / Thailand

Family with Young Children

4.8
Room : 5.0 Service : 4.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 18 Apr 2019 Stayed 12 Apr 2019 Meals 2meals per night (dinner, breakfast)
Room Type Other


The lake&mountain view from the roof top bath is stunning. Excellent buffet with fabulous choice. I love the beef (dinner) and pancake (breakfast). The western room with private bath with lake view that we choose was spacious, comfortable and clean. My mom really loves the private bath for her first onsen experience. My toddler boy loves the space and the walking avenue at the lake front. Will absolutely come back here.

cindy

Ms. / 20-29 / Taiwan

Couple

4.8
Room : 5.0 Service : 5.0
Food : 4.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 11 Apr 2019 Stayed 27 Mar 2019 Meals 2meals per night (dinner, breakfast)
Room Type Twin room
Plan Sapporo TV Tower Observation Deck Admission Voucher Plan


原本以為晚餐有螃蟹可以吃,結果沒有讓我覺得有點失望。
不過溫泉很棒,整體cp值很高。

Christine Deniz

Ms. / 60+ / Singapore

Other

4.3
Room : 4.0 Service : 5.0
Food : 4.0 Hot Springs/Baths : 5.0
Location : 4.0 Access : 4.0
Reviewed 03 Mar 2019 Stayed 19 Feb 2019 Meals 2meals per night (dinner, breakfast)
Room Type Twin room


It was a beautiful stay, the staff were fantastic especially one staff who arranged an appointment for my sister who needed treatment at the Lake Toya hospital and the transportation to and fro. Just want to commend the efficient and friebdly hotel staff, the Hospital staff and the taxi driver who helped us along. They made the difference! Thank you!

velancia

Ms. / 20-29 / Singapore

Family with Older Children

5.0
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 07 Feb 2019 Stayed 05 Feb 2019 Meals 2meals per night (dinner, breakfast)
Room Type Japanese/Western-style room
Plan Sapporo TV Tower Observation Deck Admission Voucher Plan


Superb place. Nice view. I was contemplating to stay here at first because it's definitely not cheap. But upon arrival till checkout, the process was smooth and great. Staff were polite and friendly. They have fireworks and illumination event during winter. Obviously the town isn't really marked as a tourism spot but it's definitely a worthwhile trip.

Favor

Ms. / 40-49 / Indonesia

Family with Older Children

2.8
Room : 4.0 Service : 2.0
Food : 2.0 Hot Springs/Baths : 4.0
Location : 3.0 Access : 2.0
Reviewed 18 Jan 2019 Stayed 08 Jan 2019 Meals 2meals per night (dinner, breakfast)
Room Type Japanese/Western-style room
Plan Sapporo TV Tower Observation Deck Admission Voucher Plan


A long queu when check in. Dinner buffet is not satisfactory, little variety. Breakfast just average, nothing special.
Far from expectation as a luxurious resort hotel, Noboribetsu and Kawaguchiko is better worth the money and both these places are far more beautiful and enjoyable.

norpim

Ms. / 30-39 / Thailand

Couple

4.5
Room : 5.0 Service : 3.0
Food : 4.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 08 Dec 2018 Stayed 04 Dec 2018 Meals 2meals per night (dinner, breakfast)
Room Type Japanese/Western-style room
Plan Sapporo TV Tower Observation Deck Admission Voucher Plan


Very beautiful and neat hotel. I love onsen so much. The room (nonokaze building) is really nice and enough amenities. The hotel provides yukata too. There is a stunning lake view from the room. The check in process is quite slow and not complete information giving. We found the service standard is lower than other 5-star hotels, due to it is quite slow and they gave more priority to Japanese than foreigners. For location, it is just 10meters away from Sakuramachi bus stop.
For food, I think it could be better. It is variety of food but sashimi is not fresh!!
Recommended is onsen, there are 2 private onsen rooms if you are shy to use the public. It costs 3000 Yen/50 min and it is worth.

anniec

Ms. / 60+ / Canada

Married Couple

5.0
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 05 Nov 2018 Stayed 01 Nov 2018 Meals 2meals per night (dinner, breakfast)
Room Type Twin room


a true 5 star experience, gorgeous facilities, friendly staff, wow views, fantastic serene onset and awesome food every meal! Really worth the money

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