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Hotel Mahoroba ホテルまほろば

Reviews of Hotel Mahoroba

Total Score

4.3Based on 519 reviews

These reviews are written by JAPANiCAN.com customers after their stays.

Score breakdown

Room : 4.2 Service : 4.3
Food : 4.2 Hot Springs/Baths : 4.6
Location : 4.5 Access : 4.4

Next 10

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LP

Mr. / 20-29 / Hong Kong

Couple

2.0
Room : 3.0 Service : 1.0
Food : 2.0 Hot Springs/Baths : 2.0
Location : 1.0 Access : 3.0
Reviewed 23 Sep 2019 Stayed 21 Sep 2019 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room
Plan Special Price Plan


We booked the Japanese-Style Room for a night at Hotel Mahoroba with a very high expectation (as it was over 33,000 yen per night!). However, the whole experience was a huge disappointment.

First of all, it is not a "ryokan" experience - the staffs were cold and rude while checking-in. They would not even greet you back when you saw them!

Second, it definitely needs a big renovation - all the facilities and rooms were old and worn-out. The AC in the room did not even work! The public bath was just okay and the nicer B2 level onsen was only open for men from 4AM to 9AM.

Third, we have been upgraded to dine at the "higher-class" restaurant Green Terrence with all-you-can-eat crabs. The crabs were frozen and not fresh. The hot foods were also just tasted like a cheap buffet from a school cafeteria. You will get better food from a convenience store!

Lastly, if you want a relaxing experience, it would not your choice - they would force you to check out at 10AM!

Jin

Ms. / 20-29 / Singapore

Family with Older Children

4.3
Room : 4.0 Service : 5.0
Food : 3.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 4.0
Reviewed 15 Jul 2019 Stayed 08 Jul 2019 Meals 2meals per night (dinner, breakfast)
Room Type Japanese/Western-style room
Plan Triple Crab Kaiseki Course Meal Plan


+ the best onsen!
+ room is quite clean
- food is not good, I reserved triple crab dinner and the crab was not very fresh. The breakfast was even worse, nothing much eat

Donna

Ms. / 30-39 / Hong Kong

Friends

4.3
Room : 3.0 Service : 4.0
Food : 4.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 16 Jun 2019 Stayed 14 Jun 2019 Meals 2meals per night (dinner, breakfast)
Room Type Western-style room
Plan Japanese/Western/Chinese-style Buffet Dinner (Around 50 Kinds of Dishes) with All-you-can-eat Snow Crab & Red King Crab Plan


Hotel room is clean and spacious. A good experience in sulphur hot springs bath. There are two big hot Spring areas for men and ladies separately. So many hot spring bath tubes with different temperatures and chemicals. Buffet restaurant is very big. It provides plenty of food choice. Crabs are delicious. Fruits is fresh. Japanese food is better than Chinese food.
This hotel is located near sightseeing spots, hell Valley, bear park and Nixie aquarium. It is good to stay in here.

MCluboza

Mr. / 20-29 / Thailand

Family with Older Children

4.0
Room : 4.0 Service : 4.0
Food : 3.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 3.0
Reviewed 21 Mar 2019 Stayed 15 Mar 2019 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room


Very good location and best onsen in Noboribetsu. Easy to access via Chos bus 15 min from JR station and 5 min walk from Noboribetsu bus terminal.

Kaimook

Ms. / 20-29 / Thailand

Group

5.0
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 16 Feb 2019 Stayed 14 Feb 2019 Meals 2meals per night (dinner, breakfast)
Room Type Japanese/Western-style room
Plan JAPANiCAN Special Price Plan


Good location, nice onsen, cozy room

Tania

Ms. / 30-39 / Thailand

Family with Young Children

4.5
Room : 4.0 Service : 5.0
Food : 4.0 Hot Springs/Baths : 4.0
Location : 5.0 Access : 5.0
Reviewed 23 Dec 2018 Stayed 13 Dec 2018 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room
Plan Japanese/Western/Chinese-style Buffet Dinner (Around 50 Kinds of Dishes) with All-you-can-eat Snow Crab & Red King Crab Plan


Too many people in Hot spring but there were various hot spring to choose.

joop

Mr. / 40-49 / Thailand

Family with Young Children

4.5
Room : 4.0 Service : 4.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 4.0 Access : 5.0
Reviewed 24 Oct 2018 Stayed 18 Oct 2018 Meals 2meals per night (dinner, breakfast)
Room Type Twin room
Plan Japanese/Western/Chinese-style Buffet Dinner (Around 50 Kinds of Dishes) with All-you-can-eat Snow Crab & Red King Crab Plan


Good location, Onsen and Excellent dinner(Snow crab-Red king crab)

joop

Mr. / 40-49 / Thailand

Family with Young Children

4.7
Room : 4.0 Service : 4.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 24 Oct 2018 Stayed 18 Oct 2018 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room
Plan Japanese/Western/Chinese-style Buffet Dinner (Around 50 Kinds of Dishes) with All-you-can-eat Snow Crab & Red King Crab Plan


Good location, Onsen and Excellent dinner(Snow crab-Red king crab)

ZEXA

Mr. / 50-59 / Thailand

Family with Older Children

3.3
Room : 3.0 Service : 3.0
Food : 4.0 Hot Springs/Baths : 3.0
Location : 4.0 Access : 3.0
Reviewed 15 Oct 2018 Stayed 08 Oct 2018 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room
Plan Japanese/Western/Chinese-style Buffet Dinner (Around 50 Kinds of Dishes) with All-you-can-eat Snow Crab & Red King Crab Plan


pls to improve smell in the room and walk way, pls to inform the time to prepare the bed.

Poopae

Ms. / 40-49 / Thailand

Friends

4.3
Room : 5.0 Service : 5.0
Food : 3.0 Hot Springs/Baths : 3.0
Location : 5.0 Access : 5.0
Reviewed 30 Jul 2018 Stayed 23 Jul 2018 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room
Plan Japanese/Western/Chinese-style Buffet Dinner (Around 50 Kinds of Dishes) with All-you-can-eat Snow Crab & Red King Crab Plan


Good location but very crowded in restaurant, especially dinner and breakfast times.

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