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Cross Hotel Sapporo クロスホテル札幌

Reviews of Cross Hotel Sapporo

Total Score

4.4Based on 111 reviews

These reviews are written by JAPANiCAN.com customers after their stays.

Score breakdown

Room : 4.4 Service : 4.4
Food : 4.2 Hot Springs/Baths : 4.2
Location : 4.6 Access : 4.5

Next 10

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Japano-phile

Mr. / 30-39 / United States of America

Couple

5.0
Room : 5.0 Service : -
Food : - Hot Springs/Baths : -
Location : 5.0 Access : 5.0
Reviewed 03 Jan 2018 Stayed 29 Dec 2017 Meals No meals
Room Type Double room


Great location and easy to access the underground walkway to both the subway and the JR station. Hotel is new and clean, with decent space.

Mel

Ms. / 20-29 / Singapore

Family with Young Children

4.8
Room : 5.0 Service : 5.0
Food : 4.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 18 Dec 2017


Hotel service desk officers are very efficient and helpful. The family room is spacious and very clean. We loved the bathroom as it has separate area to shower and use the toilet. It has two washing basins. Very accessible and near to the sapporo station and the odori-park. We had a great stay here!

t0r0

Ms. / 30-39 / Singapore

Friends

4.8
Room : 5.0 Service : 4.0
Food : - Hot Springs/Baths : 5.0
Location : 5.0 Access : -
Reviewed 29 Jul 2015


Lovely, modern room just a short 5 minute walk from Sapporo station. Fairly spacious, comfortable bed, and a great bath with an outdoor spring with a good view over Sapporo to relax you at the end of the day and free popsicles to cool down with after the bath.

Alice

Ms. / 40-49 / Canada

Family with Older Children

4.0
Room : 4.0 Service : 4.0
Food : 4.0 Hot Springs/Baths : 4.0
Location : 4.0 Access : 4.0
Reviewed 24 Jul 2015


Nice hotel at great location.

Debbie

Ms. / Under 20 / Singapore

Couple

5.0
Room : 5.0 Service : -
Food : - Hot Springs/Baths : 5.0
Location : 5.0 Access : -
Reviewed 02 Mar 2015


Great stay at the Cross Hotel Sapporo - good location, well situated between Sapporo station and Odori and Susukino. Love the public bath on the roof top!

Raking

Mr. / 40-49 / China

Family with Young Children

4.8
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : 4.0
Location : 5.0 Access : 5.0
Reviewed 04 Feb 2015


Good location and friendly clerk, the bed can be put together, so we can sleep with my son and wife

Liew

Ms. / 30-39 / Singapore

Married Couple

4.2
Room : 4.0 Service : 5.0
Food : - Hot Springs/Baths : 3.0
Location : 4.0 Access : 5.0
Reviewed 04 Feb 2015


Thank you for giving us a room at the Cross Floor. The extra touches are very much appreciated. The view is excellent, room is spacious, bed is big and comfortable, bathroom nice and clean, tub is deep enough for 2 persons, etc.

The public bath does provide a good view but the water is just normal hot water. A little less impressive because for the same price at another hotel, we can get onsen water. The toiletries provided were also limited, but we had nice ones from the hotel room, so it's ok.

Did not try the food - not included in the package. Coffee provided in the room is nice.

Location and accessibility is actually very good, just a few minutes walk away from Sapporo station, clock tower, convenience stores, etc. However, in a very cold winter weather, it would be great if it is connected or located nearer to the underground walkway.

Service is great, staff are always ready to assist.

Dcal

Ms. / Under 20 / Singapore

Couple

4.2
Room : 4.0 Service : 5.0
Food : - Hot Springs/Baths : 3.0
Location : 5.0 Access : 4.0
Reviewed 29 Dec 2014


Artsy & Modern Deco. The lobby is on the 2nd floor with dim ambiance lighting. Room was great (loved the shower/tub). Shared bath was disappointing as the area was too crowded for a good soak. Water was too cold too. Resting area outside the shared bath had a beautiful view of the city though. Take note that there is an underground route to near the hotel (you can avoid the rain/snow/elements) from Sapporo train station.

Ak

Ms. / 40-49 / Thailand

Family with Young Children

4.5
Room : 4.0 Service : 4.0
Food : 5.0 Hot Springs/Baths : 4.0
Location : 5.0 Access : 5.0
Reviewed 27 Dec 2014

KPLim

Mr. / 40-49 / Singapore

Family with Young Children

4.0
Room : 4.0 Service : 4.0
Food : - Hot Springs/Baths : 4.0
Location : 4.0 Access : 4.0
Reviewed 10 Jun 2014


Good hotel, good location. Very modern design. Around hotel a lot of good restaurant.

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