Overall condition of the room is good, the view is stunning and the lighting is good. I would suggest maybe some rooms can convert into a single queen/ king sized bed as a solo traveler like me would be quite uncomfortable in a room with 2 beds. Their service is really good and their staff are really helpful. I'm especially grateful to Ms. Tomoko Yamamoto. I wrote to their general email inquiry about their tour packages and shuttle services available. She was so helpful and assisted in arranging the day tour and shuttle services for me. She's being so concern with my short stay in Ishigaki (2 Days 1 Night) and she tried her best to give me the best day tour options.
Just an additional note. Maybe you should consider to include the tour options on the English website as found in the Japanese website. It will definitely ease your non-Japanese literate guests more.
Love my stay and I will definitely revisit ANA Intercontinental Ishigaki Resort.