From the outside this ryokan has clearly seen better days. But once you enter it you will have great service and a clean room. Unfortunately smoking is allowed in the rooms, therefore the rooms can have a bit of a stale smell. The size of our room was okay for four people. The food is really excellent and the service explain every dish because you prepare some of it on your own, the food is really fresh and authentic. The onsen area is well sized, the outside bath a real treat. It is just a shame that some people do not care to observe the onsen rules. The area is great, it is very quiet. The ryokan is ideally located for some authentic onsen baths. A car is a great help but public transport is also available.