Buffet dinner & breakfast is much better than expected. The japanese room is spacious and clean. The staff are very polite even if u don't speak any japanese. The staff are really hard working and multi tasked, I spotted one of the manager, being one of the welcome team at the hotel front in the afternoon and help out in the restaurant at breakfast and dinner, he is also very pleasant to all the customer as well. The onsen are clean and easily accessible. Would definitely come back to this hotel again.