Friendly staff, food was excellent. Room is pretty big with a very traditional decor, which we liked. There is a private toilet and sink but no shower - that's fine as the public onsens have plenty of cleansing areas. Good location as it's close to 3-4 of the public onsens. It's a 12 min walk from the train station, but the ryokan info centre at the station can store and transport your luggage before check-in time for a small fee. We would be happy to come back here again.