We celebrated our 15 year anniversary here and it was the best Japanese hospitality experience we have ever received. The room was spacious, the food was simply amazing. Everything was managed so seamlessly. Unfortunately, I forgot the name of our server, I believe her name was Yuki, and she was simply adorable and a delight to have for our trip. The ryokan itself was beautiful, with many beautiful artifacts and a beautiful garden for people to stroll through. The baths were my favorite part of the stay, I would soak multiple times a day to savor the wonderful hot springs. The outdoor baths were my favorite. If I have to gripe about anything, it would be about the lack of soap in the bathroom sink and the bidet was a bit off and would wet the whole seat. Beyond these minor issues, our stay was definitely memorable and I would highly recommend this to anyone who wants to experience an authentic ryokan experience.