First, this hotel is second to none in location. Second the rooms are amazing, small by American standards, but the electric toilets make up for that by FAR. We had a superior twin with an extra seating area that made it easy for our family of four to hang out in one room between walking around Kyoto. Third the hospitality of the Japanese as whole is amazing to begin with, but this hotel goes above and beyond in every way. For example, they speak very good English and my daughter dropped her room key in the open air mall and not only did the store call our hotel to let them know, but one of the hotel staff went to pick it up before she even knew it was missing. My only complaint was that the beds and pillows were a bit to firm for my taste, but that it also something that seems to be common in Japan. I would highly recommend this hotel to anyone looking to have easy walking access to everything in Kyoto.