We had the best time during our stay celebrating our honeymoon! The staff were so friendly, courteous and helpful from the moment we arrived at the train station (they have a free shuttle to pick you up) and throughout our entire stay. We opted for a room with the open-air bath, which was a great way to relax and enjoy the view of the lake with some tea. This was the first onsen we’ve visited and the bar is now set very high! The facilities were top notch and we loved the private room, which was definitely worth the small extra fee to reserve. We also chose to do the kaiseki dinner, which blew us away! Every bite was incredible and an experience we will never forget. I hope to visit again the next time we return to Japan!