The Western-style room was fantastic and large enough to fit 4 American adults with no issues. The hot spring that came with the room was amazing and it offered views of the fall foliage and the surrounding mountains. The private outside hot springs were also very nice, but we were biased towards our private onsen in the room. Dinner and breakfast were also absolutely amazing with more than enough servings of wonderfully flavored food! The bus station is about a 5-10 minute walk away, but the hotel provides a shuttle not only to the bus station, but also to Kamikochi park! All of the staff we spoke with spoke very good English and were very polite and helpful. Overall, it was an expensive stay, but was totally worth the money and experience! We'd do it again!