We had a mixed feeling about the Ryokan. Generally, it is a beautiful place, very quiet and clean. We were first very impressed by the service, both during the check-in and dining time. However, right before we were ready to go to sleep, we saw a huge spider (about 20 cm) moving very fast in the center of our room. My husband managed to kill it. I went to the front desk, and the night shift send someone to take the dead body away. I was unable to fall asleep that night, as we sleep on the tatami close to where the spider was killed. What surprised us is that until we checked out the next day, no staff have check with us if we wanted to move to another room, or even mentioned it. It made me feel that either this (having a huge spider in the room) happens all the time, or they just don't care about the guests' feeling that much.