This was a great hotel to experience the Ryokan style. we were made to feel very welcome including the offer of free pick up from Odawara station, explaining the dinner, onsen and hotel rules but in a very friendly way. Japanaese dress is provided for those who want but is not mandatory. Dinner and breakfast were Japanese, good qaulity and value (some dishes were more challenging to our western tastes but with eight courses this was really not a issue!) and they accomodated our daughter's non meat diet. Rooms had a fantastic view over the lake. Onsen had great lake views as well. nice walk through the forest to nearby shrines or a short free bus ride to Hakone. i would recomend this hotel as a great place to visit to see this area and experience a Ryokan.