Nice experience at a ryokan. Excellent service, they want to take care of all your needs. However, they did forget to give us bathrobes the second day. It really was a necessity, but it should have been there. Food was excellent, both breakfast and dinner. It appears that you almost have a personal butler taking care of you. They expect you to have a time for breakfast and dinner and it is ready to go at the designated tine. It was pretty impressive as we went dinner, there were three individuals greeting us. They have a great shuttle service to pick us up from the Gora station. Be sure to bring 20 yen to use the public phone to call the hotel upon arrival. We will like to return and enjoy the experience again. We spent two night there.