From the Horaien bus stop, you have to go down a very steep hill to get to the hotel. The people working there were very friendly and accommodating, and at the time we checked in didn't speak any English. We still got by fine, and were able to reserve private onsen for our family for an hour, which replaced the need for a bath in our room. The room was lovely and very large. We had to walk through a different hotel to get to the Yunessun hot spring park, and it's about a quarter mile walk to a bus stop that doesn't require going back up the incredibly steep hill. Breakfast has just a few pastry varieties, delicious apple juice, and a coffee/hot chocolate machine.