The owner of the complex was very nice and tidy. He was also very helpful and was willing to drive us from the complex to Kawaguchiko Station on the day we checked out. He was also very helpful with giving directions, as well as providing places around the area to eat. The room in general is tatami styled (Japanese styled) and features a lot of space. I enjoyed the large amount of space we had for the trip. The bath provided at the complex is not the one on the pictures, but of a hot spring/bath house in the general area. The proper bathroom is a simple shared bathroom, with 1 tub, and 2 shower. Overall, I appreciated all he has done for us and I definitely enjoyed the stay at this apartment.