We had a great time at Nikko Tokino Yu. We arrived early to drop our luggage, but the staff let us check-in in advance because they had a room ready, which was really helpful and nice of them. The staff was really friendly, they even offered us a little gift as it was our 5th anniversary. It was really thoughtful of them. The place is really beautiful and clean, very well located and the room was gorgeous. They also said it was ok for us to use the common baths even though we have tattoos, huge plus! We would definitely recommend to stay at Tokino Yu!