Stayed at this wonderful place for one evening during our summer trip in Japan last month. The overall experience was top-class well-known Japanese service. From the moment we arrived at JR Nikko station to the moment we were dropped off at the station by shuttle service, we really felt that this place is managed by people with heart! Delicious and enjoyable Japanese-style dinner as well as breakfast. Location is very convenient for visiting famous places in walking distance. Receptionist was in good patience for transportation possibilities to difference tourist attractions. A shame, we only planned for one night at Nikke. If we will back again in the future, I am 100% sure where I shall stay for next time. This place can definitely be highly recommended!!!