What a wonderful experience! The staff couldn't have been more courteous or helpful. The room was clean and comfortable - but going to the toilet was so cold. The Onsen baths were all great with beautiful views of the river and hillside. I would have loved to relax in the ladies outdoor bath but it was too hot for me. The dinner meal was unique with the individual fire pit and everything was delicious. The hotel was a little far from the town so we didn't get to see it. The Yuki Matsuri was beautiful. So glad we found this place!