The shuttle bus services provided by the hotel is super. You can go to and fro the heart of the Onsen town easily by the shuttle bus provided. But the 3 private Onsens available in the hotel for use by all guests are always full. You have to either queue for long or wake up very early (say 6am) the next day if you want to try all 3 onsens. For the in-room open onsens, it is super but you have to remember to cover it up when not using, in order to keep the water hot enough for next use. Otherwise, you have to refill the tank again. The hand coffee grinder with coffee beans available in-room for free consumption is super too.