I thoroughly enjoyed my stay at Zao Onsen Suzunoya and enjoying the snow at Zao. While I don't speak Japanese, the owner and staff made every effort to help me with all my requests. There is an onsen at Suzunoya, but staying there also gives you free access to three other traditional public ones, all within a one minute walk; and also discounts on ski rentals and lift passes. Suzunoya is a short walk from the Uwanodai slope and about a 5 minute walk to the centre of the village. While the public areas (toilets, corridors, etc) aren't all that well insulated and so a little cold in winter, the room was toasty. Considering the price, it is probably one of the most worthwhile stays in Zao.