Very friendly staffs / wonderful food / nice hot springs
We stayed here for 4 nights with half board. Meals were spectacular, especially for dinner from grill beefs, shabu-shabu to sukiyaki!!
All staffs were very friendly and very helpful from front staffs, reataurant staffs and drivers.
We were in Zao for ski & hot spring and both are perfect. You can ski in & out from the hotel and if you rent the ski equipments from their recommend shop, you can just return the equipment at the hotel, no need to go back to the shop. Hotel also provide pickup service from the ski life, in case you don’t ski back to hotel.
The public bath in the hotel is nice both indoor and outdoor section.