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Zao Hot Spring Gokan no Yu Tsuruya五感の湯つるや

710 Zao Onsen, Yamagata-shi, Yamagata

4.5/5 BEST REVIEW

by Brendan U.S.A. / 10 Mar 2018

Tsuruya is awesome. The rooms are large and clean with excellent food and service. Meals have 10-12 dishes (most small, with a few mains) and are high quality and filling. The hotel is located across the street from the bus stop, meaning a bit of a hike (a third of a mile, uphill) to the slope access at Uwanodai. However, there is a shuttle you can ask for. The staff are very friendly and accomadating but understand less English than most reviews indicate... Do your best to bring translated questions to them on your phone and things will go smoothly. This is a very Japanese ski and onsen town, and Tsuruya is probably as good as ryokans get for foreigners. If you go to Zao Onsen (which you should if you're a solo traveler, couple, or family and you want a real ski/onsen village - no massive bubble hotels - and don't expect the level of skiing you'd find at a Niseko/Appi/Hokuba), you should definitely stay here. It's an excellent ryokan.

  • Open-air Bath
  • Reservable Baths
  • Hot Springs
  • Shuttle Service
  • Non-smoking Rooms Available
  • Foreign Language Support
  • Internet Available
  • Wifi Available

Located in front of the bus terminal. Every room offers views of the Zao mountain range, as well as Mount Iide and Mount Asahi in the distance. Guests can soothe both body and spirit in the milky white onsen baths with water drawn directly from the hot spring source.

Room Type Offers and benefits Capacity Meals Payment Price Room  

Japanese-style Room

Bath, Shower, Toilet, Washlet (bidet), Refrigerator, Hot water pot

More

  • Room Size: 20.1344 m²

1 night 1 Adult 0 Child 0 Infant

  • Non-smoking Room
  • View: Mountain view

Child Policy: Children allowed

1-5 2meals per night (dinner, breakfast) Payment on arrival

from JPY 14,000

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1 night 2 Adult 0 Child 0 Infant

JAPANiCAN Special Price Plan

  • Non-smoking Room
  • View: Mountain view

Child Policy: Children allowed

2-4 2meals per night (dinner, breakfast) Payment in advance

from JPY 30,000

1 night 2 Adult 0 Child 0 Infant

Teppanyaki-grilled Zao Beef Fillet with Dinner + Early Check-in & Late Check-out + One-time 50-Minute Free Private Bath Session Plan

  • Non-smoking Room
  • View: Mountain view

Child Policy: Children allowed

2-4 2meals per night (dinner, breakfast) Payment in advance

from JPY 33,704

1 night 2 Adult 0 Child 0 Infant

  • Non-smoking Room
  • View: Mountain view

Child Policy: Children allowed

2-4 2meals per night (dinner, breakfast) Payment in advance

from JPY 34,000

Japanese-style Room

Bath, Toilet, Washlet (bidet), Refrigerator

More

  • Room Size: 12.3904 m²

1 night 1 Adult 0 Child 0 Infant

  • Non-smoking Room
  • View: Mountain view

Child Policy: Children allowed

1-3 2meals per night (dinner, breakfast) Payment in advance

from JPY 16,000

1 night 2 Adult 0 Child 0 Infant

JAPANiCAN Special Price Plan

  • Non-smoking Room
  • View: Mountain view

Child Policy: Children allowed

2-3 2meals per night (dinner, breakfast) Payment in advance

from JPY 28,000

Facility Info

From Yamagata Station (JR Yamagata Shinkansen) East Exit: Take the Yamako Bus bound for Zao Onsen and get off at Zao Onsen Bus Terminal (about 40 minutes). Immediate access from there.
By car: Exit the Yamagata Expressway at Yamagata-Zao IC and continue along Prefectural Route 53 (toll road, standard vehicles are charged 310 JPY) for about 25 minutes (21 km).
Entertainment Facilities Igo (Go), Shogi, Mahjong
Services Room service
Internet Free, LAN internet, Wifi
Access & Parking Shuttle service (reservation required), Shuttle service, , Free parking
Communal Baths Large public baths
Open-air Baths Open-air baths
Other Facilities Family bath
Available Nearby Gate ball, Baseball, Soccer, Gateball (Japanese croquet), Baseball, Soccer, Volleyball
Foreign Language Support English
Wheelchair Accessibility Wheelchairs available, Wheelchair-accessible elevators, Wheelchair-accessible restrooms, Wheelchair-accessible
VISA AMEX UC Dinners JCB
Also Accepted Mitsubishi UFJ Nicos (MUFG/DC/UFJ/NICOS)
Wing Built Renovated
Main Building 1977 Jul 1994
New Building 1989

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