Excellent personalized service from the moment you walk into the place. Ladies in kimonos will wisk away your sheos and luggage and escort you into your room. And they make hot tea for you. Classic Japanese ryokan experience. Both dinner and breakfast in our own room was fantastic. We got the dinner plan with 13 dishes, where 3 of the plates are different for man and woman. So my wife and I got to sample 16 plates.
This is a smaller ryokan that focuses on individualized attention. The onsen is rather small with only 1 outdoor bath. Thus, women get to use the outdoor bath from check in until 9pm. The men can use it from 9:30pm until check out next morning. The hotel is also a little old and needs of some basic updating.