This is the second time we stayed here on family vacation. We went in January 2018 and the experience was so pleasant that we decided to go again this August. The food was still great, the staff were attentive (especially Mr.Naniwa, who made special arrangements so we could go sightseeing more comfortably) and the onsen was fabulous. My son was very excited to see wild deer both days we were there as well as fireflies. We plan on going back in 2019!