The mother and son who own the pension are VERY nice and VERY helpful. The mother was especially kind and gave us hand warmers as we made our way out the door. Though there is a language barrier, I wish I spoke more Japanese because I think they would have been wonderful to talk to. Definitely made us feel at home. The place was clean and traditional in the Japanese style. It's not to far from the city center by subway and it was very easy to find. I wish we could have stayed another night.