It was a great experience for us! Firstly, There is a shuttled that could be booked in advance. When we arrived at Utoro bus terminal, it was there for us! Also we forgot to book the drift ice walk tour and almost did nothing at shiretoko. But the receptionist was very kind to help us find a tour even though it was fully booked all over. The dinner and breakfast had very good variety and was very nice. Our trip here was very enjoyable thanks to the hotel staff!