We only stay for a night but the overall hotel experience is good. The outdoor onsen is kind of small but it opens throughout the night and that is really good. The dinner is sumptuous and too much to fill our stomach. The staff may not have English proficiency but they are all very polite and helpful. The tatami mattress is Super comfortable. My children enjoyed it very much. We really slept very well. Will come back again if we are around here next time .