We went for the one day trip to Mt Fuji and Hakone (back with Shinkansen). My parents and I had so much fun thanks to JapaniCan. The booking was really easy, and staff were very helpful. On the trip day, our tour guide were very friendly and knowledgeable. They also assisted us with the route back from the station to tokyo and how to get back to our own accomodation. She came to approached us to let us know that that we were approaching our stop and how to change to a Jr Line from the Shinkansen stop. Thank you JapaniCan, we will definitely going to come back. Highly recommended.