Manual

How do I perform a search?

1.To perform a search first select either "Hotels" or "Tours". Next input the keywords, date and number of people you would like to search for.

2.Filter your search results using the filter option.

3.Here you can specify how your search results are categorized, from recommended hotels/tours, price (low-high) or hotels/tours with the best reviews.

Hotel search results explained.

1.Here you can confirm various details relating to a hotel such as its name, location area, features, discount information and photos.

2.When performing a search, hotels with the lowest price (exc. tax/service charge) are displayed from top to bottom.

3.Clicking the [detail] button will take you to the hotel information page.

How do I select my desired room type and plan?

1.When performing a search, please perform a filtered search for the specific conditions that you require such as date, guest numbers, number of rooms etc.

2.Click on the room type to view a photo of the room as well as other information.

3.You can check the availability of your desired room on different dates by clicking on the calendar to the right.

4.Click the date to view the cancellation policy.

5.Select the required number of rooms.

6.This is where the total price for your room, exc. tax and service charge, is displayed.

Accommodation details page explained.

1.Click [All Photos] to view all available photos for the hotel.

2.Here you can view details about the hotel and other information.

Reserving two or more rooms.

1.First select the number of rooms you require.

2.Next, select the number of guests you require for each room.

3.Now click on the search icon to perform your search.

How do I check the price category for my child?

1.Click on [Children icon information] to display details about the different price categories for children.

2.Child A:
Bedding and, if booking includes meals, adult meals (reduced portions/items) provided.

Child B:
Bedding and, if booking includes meals, children's meals provided.

*Due to the limited number of listings for this plan, there is the possibility that it may not show up in your search result. In this case, please select children in your search criteria and perform your search again.

Child C:
Infants. Bedding only. No meals provided.

*Due to the limited number of listings for this plan, there is the possibility that it may not show up in your search result. In this case, please select children in your search criteria and perform your search again

Child D:
Infants. No bedding or meals provided.

3.The price for children varies depending on whether bedding and meals are required. Please refer to the A-D age category details for children at the link below:

The amount displayed on the calendar for available dates is the figure calculated per adult.

About Member/ Guest bookings

At JAPANiCAN you can make bookings as either Member or Guest.

1.Making a booking as Member:
Click the[Book/ Add to Cart] button and enter your account name and password. Click to proceed to the booking/ cart area.

2.Making a booking as Guest:
Click to make your booking and enter your email address. Click the next step button to continue with your booking.

Important:
After having made your booking, please print out or make a note of your booking number.

Making a booking as Member

Making a booking as Guest

How do I make a booking?

1.Enter your booking details:
guest name, arrival time, currency of payment.

2.Enter your payment details:
confirm your booking details, cancel policy, personal information and the payment details you have entered.

3.Booking confirmation:
A confirmation email will be sent to your personal email address. It is possible to print out a copy of your booking confirmation from this screen.

Guest name

Arrival time

Select your Currency

Your Details

Payment Information

Making payments in Japanese yen and other currencies.

1.

  • Payments made in currencies other than Japanese yen will be calculated at a rate that includes a commission charge. Payment costs are fixed at the time of booking which means that they are not subject to changes in the exchange rate at a later date.
  • Please be aware that some credit card companies may impose additional commision charges or costs when handling international bank transfers. Please contact your card issuer for furhter details.
  • When making payments in currencies other than Japanese yen, it is only possible to make payments in advance.
  • It is only possible to make payments in Japanese yen when using cards other than Visa and MasterCard.

Page Top

  • How do I perform a search?
  • Hotel search results explained.
  • How do I select my desired room type and plan?
  • Accommodation details page explained.
  • Reserving two or more rooms.
  • How do I check the price category for my child?
  • About Member/ Guest bookings
  • How do I make a booking?
  • Making payments in Japanese yen and other currencies.

FAQ