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Reviews of Kyoto Station Kyoto New Miyako Hotel - JAPANiCAN.com

New Miyako Hotel 新・都ホテル

Reviews of New Miyako Hotel

Total Score

4.3Based on 293 reviews

These reviews are written by JAPANiCAN.com customers after their stays.

Score breakdown

Room : 4.3 Service : 4.3
Food : 3.8 Hot Springs/Baths : 4.1
Location : 4.7 Access : 4.7

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Irene Chung

Female / 40-49 / Singapore

Family with Older Children

3.2
Room : 3.0 Service : 2.0
Food : 3.0 Hot Springs/Baths : -
Location : 5.0 Access : 3.0
Reviewed 15 Jul 2015 Stayed 10 Jul 2015 Meals No meals
Room Type Twin room


The hotel air con was very warm, the internet connection was extreme slow for WiFi and the internet cable was not working and the hotel cannot fixed it nor change other rooms for us for 4 nights due to peak season.

Christina

Female / 40-49 / U.S.A.

Family with Young Children

4.5
Room : 5.0 Service : 3.0
Food : - Hot Springs/Baths : -
Location : 5.0 Access : 5.0
Reviewed 09 Jul 2015 Stayed 23 Jun 2015 Meals No meals
Room Type Twin room


The location is great, right across the train station with easy access to numerous shopping and dining options. The room is spacious even based on US standards, and comfy. It's also the pick-up point for Japanican tours, so it's very convenient for tour participants. I would hope the front desk associates to be more friendly, and more helpful. It seemed to me all of them were business-like, aloof, and no smile.

Ronnie

Male / 60+ / Hong Kong

Married Couple

4.3
Room : 4.0 Service : 4.0
Food : - Hot Springs/Baths : -
Location : 5.0 Access : 4.0
Reviewed 02 Jul 2015 Stayed 24 Jun 2015 Meals No meals
Room Type Twin room


Good location and close to JR Stn. & shopping centre. It seems a good practice of Miyako Hotel Group. Room is clean and comfortable.
We'll choose and come again for the Miyako Hotels.

Cindy

Female / 50-59 / Malaysia

Group

4.0
Room : 3.0 Service : 4.0
Food : - Hot Springs/Baths : -
Location : 5.0 Access : 4.0
Reviewed 15 Jun 2015 Stayed 02 Jun 2015 Meals No meals
Room Type Single room


The hotel is very well located across the train station. Easy access for train and bus services. Hotel staff friendly and helpful.

pinky

Female / 40-49 / Singapore

Family with Young Children

4.0
Room : 4.0 Service : 4.0
Food : - Hot Springs/Baths : -
Location : 4.0 Access : 4.0
Reviewed 15 Jun 2015 Stayed 08 Jun 2015 Meals No meals
Room Type Twin room


Nice hotel though bathroom is a bit small. Staff is attentive.

Philomena

Female / 50-59 / Australia

Couple

3.5
Room : 3.0 Service : 3.0
Food : - Hot Springs/Baths : -
Location : 4.0 Access : 4.0
Reviewed 08 Jun 2015 Stayed 26 May 2015 Meals No meals
Room Type Twin room


The room is out of date, very old fashioned. Bathroom is very poor because of the extra step from the entrance and it is highly dangerous. The room needs an upgrade.

Japan

Female / 30-39 / Hong Kong

Friends

3.8
Room : 4.0 Service : 5.0
Food : 3.0 Hot Springs/Baths : 1.0
Location : 5.0 Access : 5.0
Reviewed 06 Jun 2015 Stayed 30 May 2015 Meals No meals
Room Type Double room


Clean room, convenient and good deal for what it's worth. Will go back as a business and mid end traveller

Kin

Male / 60+ / United Kingdom

Couple

3.8
Room : 4.0 Service : 4.0
Food : 3.0 Hot Springs/Baths : -
Location : 4.0 Access : 4.0
Reviewed 02 Jun 2015 Stayed 30 May 2015 Meals No meals
Room Type Twin room


location next to Kyoto station and excellent service with good buffet food.

Michelle

Female / 50-59 / Australia

Friends

4.0
Room : 4.0 Service : -
Food : - Hot Springs/Baths : -
Location : - Access : -
Reviewed 21 May 2015 Stayed 17 May 2015 Meals No meals
Room Type Twin room


Fantastic value in Kyota. Close to JR station and easy to find. Great concierge help.

Chris

Male / Under 20 / U.S.A.

Couple

5.0
Room : 5.0 Service : 5.0
Food : - Hot Springs/Baths : -
Location : 5.0 Access : 5.0
Reviewed 23 Apr 2015 Stayed 13 Apr 2015 Meals No meals
Room Type Twin room


Nicely decorated and up-to-date room, convenient location across from Kyoto station, friendly and courteous staff. While I can't speak for other languages, when they say they speak English, they mean it. Unlike at other hotels where I've had to rely on my very poor Japanese to try to communicate any issues, multiple members of the staff here are fluent and eager to assist.

Literally the only downside is that it seemed to be very popular with package tour groups of foreigners.

A fantastic experience; I would absolutely stay again.

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