Reviews of Wakura Onsen/Nanao Ishikawa Kagaya Ryokan - JAPANiCAN.com

Kagaya Ryokan 加賀屋

Reviews of Kagaya Ryokan

Total Score

4.5Based on 49 reviews

These reviews are written by JAPANiCAN.com customers after their stays.

Score breakdown

Room : 4.8 Service : 4.6
Food : 4.7 Hot Springs/Baths : 4.5
Location : 4.5 Access : 4.1

Next 10

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CHOO from Singapore

Male / 50-59 / Singapore

Couple

3.8
Room : 4.0 Service : 4.0
Food : 3.0 Hot Springs/Baths : 4.0
Location : - Access : -
Reviewed 02 Feb 2014 Stayed 30 Jan 2014 Meals 2meals per night (dinner, breakfast)
Room Type Japanese/Western-style room


Food was a disappointment. In room onsen water is uncontrollable. Thank the hotel for a lovely gift in celebrating our anniversary.

e

Hong Kong

Couple

4.5
Room : 5.0 Service : 4.0
Food : 5.0 Hot Springs/Baths : 4.0
Location : 5.0 Access : 4.0
Reviewed 11 Aug 2010


Very luxurious onsen hotel with good sea-view and very nice rooms

Lin

Female / 40-49 / Taiwan

Family with Older Children

5.0
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 03 Feb 2017 Stayed 29 Jan 2017 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room
Plan 【e路東瀛獨家方案】21天前早訂優惠(10/1~3/12為止)


服務很棒!餐飲好吃!温泉很舒服!錦小路的藥妝店的售價是我們見過在日本最便宜的!

Terry

Male / 50-59 / Hong Kong

Married Couple

4.8
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 4.0
Reviewed 25 Dec 2016 Stayed 21 Dec 2016 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room
Plan 晚餐附螃蟹+喉黑魚+甜蝦+鰤魚方案


Excellent.

David

Male / 40-49 / Taiwan

Couple

3.7
Room : 4.0 Service : 3.0
Food : 3.0 Hot Springs/Baths : 4.0
Location : 4.0 Access : 4.0
Reviewed 25 Dec 2016 Stayed 23 Dec 2016 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room
Plan 【客房用早晚餐方案】晚餐附加能蟹1隻


感覺飯店跟「日本一」有段距離。1.check-in時無人再確認食宿方案 2.check-in時已知客人是外國人,指派的領房服務人員中英文都不通 3.一個月前在訂房時一起預訂能登蟹套餐,第一次錯送蟹腳、第二次錯送一般螃蟹。還是自己發現與預訂菜單不符。第二課課長過來解釋說搞錯了、會請廚房檢討可是未必還有能登蟹,問說要不要退差額。我們就是來吃能登蟹的啊?!後來總算還有,只是送上桌已經晚了一個小時。課長在等待時推薦了我們一壺清酒,退房時才知道是要自己付費的 4.用餐時內將不是會主動解釋這道菜該怎麼吃?我們都是面面相覷後主動詢問才行。5.客人還沒退房,一早就把浴衣收走了。一晚花了12萬日幣換來的服務品質,深深覺得不值得。

JackiLin

Male / 30-39 / Taiwan

Solo Traveler

5.0
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 18 Nov 2016 Stayed 15 Nov 2016 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room

waiwai

Female / 50-59 / Hong Kong

Married Couple

4.8
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 4.0
Reviewed 06 Nov 2016 Stayed 20 Oct 2016 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room


希望睡覺有大枕頭

William

Male / 40-49 / Taiwan

Married Couple

5.0
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 5.0
Reviewed 01 Nov 2016 Stayed 30 Oct 2016 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room
Plan 【30天前早訂優惠】附能登牛牛排(80公克)方案


海邊的超五星級旅館及餐點

Male / 40-49 / China

Family with Young Children

4.8
Room : 5.0 Service : 5.0
Food : 5.0 Hot Springs/Baths : 5.0
Location : 5.0 Access : 4.0
Reviewed 12 Oct 2016 Stayed 05 Oct 2016 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room
Plan 加賀屋創業110週年紀念特別會席料理方案


服务是非常不错的。给我们服务的叫晴惠,非常的专业和认真,很感激。房间风景都很好。食物也很好。

Shuwei

Male / 40-49 / Taiwan

Family with Young Children

3.7
Room : 5.0 Service : 1.0
Food : 4.0 Hot Springs/Baths : 4.0
Location : 4.0 Access : 4.0
Reviewed 09 Aug 2016 Stayed 05 Aug 2016 Meals 2meals per night (dinner, breakfast)
Room Type Japanese-style room
Plan 【附認定書能登牛】A3等級的頂級黑毛和牛牛排方案


服務人員冷到極點,加賀屋不是以服務著稱?令人心寒。

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