Beautiful hotel with a wonderful location facing Mt Fuji. The rooms were large and well designed for enjoying the tranquility of the lake and Fuji. We had a private onsen and it was wonderful to see the views in a private setting. The food was excellent and our private dining room for the family was amazing. The only complaint was the lack of explanation of the meal by our server. The dining room staff were courteous, but not trained in restaurant serving etiquette well. For example, our server had trouble uncorking our wine, which we paid over $100 USD!