We (3 swiss) were on a working Trip in Tokyo and came in for a unforgettable 1-night-stay in the Japanese-style Room before we went skiing in the Kagura area. When we arrived by Shinkansen there was a hotel bus which was waiting. Very friendly staff on checkin, and a personally introduction in japanese basic by very friendly staff in the room. Nice Yukata's. Enjoyed the very nice, clean onsen bath and also a delicous dinner. Ryokan room was nicely prepared when we came back after having some beer in the lobby at night. Japanese breakfast was also very delicous with a nice view on the outdoor waterfall.
We enjoyed our extraordinary stay in the hotel and will be back soon. Checkout without problem in a nice way. Very helpful staff,who helped us to find our way to the bus and also provided us good information where to ski.
First time in a japanese style ryokan and we are happy that we have choosen Hotel Futaba.